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Terms & Conditions

While we welcome you to our website, you may continue to browse and use this website only if you agree to comply with and be bound by the following terms and conditions of use, which together with our privacy policy shall govern Readybuy’s relationship with you in relation to this website.

The term 'Readybuy' or 'us' or 'we' refers to the owner of the website whose Registered Office is located at No. 1, Kamaraj Park Street, Royapuram, Chennai – 600 013.. The term 'you' refers to the user or viewer of this website.

The user of this website is subject to the following terms and conditions of use:

1.     The content of the pages of this website is for your general information and use only. It is subject to change without any prior notice whatsoever.

      2.     Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the                           information and merchandise found or offered on this website for any particular purpose. You acknowledge that such information and materials may                         contain inaccuracies or factual errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

3.     Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to           ensure that any products, services or information available through this website meet your specific requirements.

4.     This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and           graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

5.     All Trade Marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

6.     Unauthorised use of this website may give rise to a claim for damages and/or construed as a criminal offence.

 

Privacy Policy:

This privacy policy sets out how Readybuy uses and protects any information that you give us when you use this website.

Readybuy is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you may rest assured that it will be used in accordance with this privacy statement.

Readybuy may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are aware of such changes.

As a part of merchandising we may collect information such as:

  • Name and job title .
  • Contact information including email address / mobile numbers.
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys / offers / preferences.

We require this information to understand your needs and provide you with a better customer service, and in particular for the following reasons:

  • Internal record keeping.
  • Use the information to improve the merchandise that we offer.

Shipping & Delivery Policy:

For International buyers, orders are shipped and delivered through registered international courier companies and / or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and / or speed post only. Orders are shipped within 15 working days or as per the delivery date agreed at the time of order.  Confirmation and delivery of the merchandise is subject to Courier Company / post office norms. Readybuy is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 15 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the registered address of the buyer as per the credit / debit card only at all times (Unless specified otherwise at the time of Order). Readybuy is in no way responsible for any damage to the order while in transit to the buyer. Readybuy uses EBS Gateway for fast, easy, efficient and secure payments. All major credit cards are accepted.

Delivery of our services will be as confirmed on your mail ID specified during registration. For any issues in utilizing our services you may contact our customer service helpdesk.

The shipping charge is based on the weight of the product. For multiple products ordered from the same category the programme adds up the weight of all the units ordered and charges a single delivery fee. 

 

Cancellation Policy:

Readybuy Merchandising Pvt. Ltd. (hereinafter referred to as ‘Readybuy’) believes in making the experience of merchandising, as user friendly as possible, and therefore has a liberal cancellation policy.

Under this policy:

  1. Cancellations will be considered only if the request is made within 72 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors / merchants and they have initiated the process of shipping the merchandise.
  2. No cancellations will be entertained for orders placed under the Same Day Delivery category.
  3. Neither are cancellations are entertained for such merchandise offered on special / festive occasions like Pongal, Diwali, Valentine’s Day etc., as these are limited edition offers where cancellations are not possible.
  4. Readybuy does not accept cancellation requests for perishable items such as flowers, eatables etc. However, refund / replacement can be made if the customer establishes that the quality of the merchandise delivered is not as assured.
  5. In case of receipt of damaged or defective merchandise such as mobile phones, mixer grinder, calculator etc, the same shall be reported to our Customer Service team within 21 days of receipt of the said merchandise. For merchandise such as books, VCDs, DVDs and software products, reporting of defects shall be within 5 days of receipt.
  6. In case you the quality or quantity of the merchandise is not as ordered or assured, the same shall be brought to the notice of our customer service desk within 24 hours of receiving the product and the same shall be resolved appropriately.
  7. In case of issues based on warranty for the merchandise, the same may be resolved with the respective manufacturers.

Website disclaimer:

All information provided in this website is for general awareness purposes only. While we endeavour to keep the information up to date and accurate, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose whatsoever. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you will be able to link to other websites which are not under the control of Readybuy. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed therein.

Every effort is made to keep the website up and running smoothly. However, Readybuy takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to issues beyond our control / force majeure.